Shipping & returns
Last updated: October 24, 2026
Draft — requires owner and legal review
This page is an initial draft prepared during development. It has not been reviewed by a lawyer. Items marked “To confirm” must be completed by the business owner before launch.
The kit is not on sale yet. This page will hold the final shipping and returns policy before checkout opens. Nothing below is a promise until the items marked “To confirm” are completed.
Shipping
- Where we ship: To confirm: countries/regions
- Shipping cost: $1.99 per order, shown as a separate line in checkout before you pay.
- Processing time: To confirm: business days to dispatch
- Delivery estimate: To confirm: carrier and typical transit times
- Tracking: To confirm: whether tracking is provided and how it’s sent
Taxes
Where sales tax or VAT applies, it is calculated and shown in checkout before payment. To confirm: tax registration and collection approach
Returns and refunds
- Return window: To confirm: number of days from delivery
- Condition requirements: To confirm: e.g. unused, original packaging
- Who pays return shipping: To confirm: policy
- Damaged or incorrect items: To confirm: how to report and resolution
- Refund method and timing: refunds go back to the original payment method through Stripe. To confirm: timing
Your website features after a return
To confirm: whether photo and reminder features remain available after a refunded order
Questions
Contact us and choose the “An order” topic.